Privacy Policy

Effective Date:November 2023

Last Updated:November 2024

At El-zion Global Network Television , we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, in accordance with applicable laws, including the Nigeria Data Protection Regulation (NDPR) and relevant international regulations like the GDPR.

1. Information We Collect

We may collect the following categories of information:

• Personal Identifiable Information (PII): Name, email address, phone number, billing address, and payment information.
• Account Information: Login credentials, preferences, and usage data.
• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages visited, time spent, and interactions with our services.
• Communication Data: Information provided when contacting customer support or participating in surveys.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services.
• Process transactions and send confirmations.
• Improve our website and personalize your experience.
• Send promotional materials and updates (with your consent).
• Comply with legal obligations.

3. Legal Basis for Processing

We process personal data based on:

• Your consent (e.g., subscribing to newsletters).
• Performance of a contract (e.g., fulfilling a purchase).
• Compliance with legal obligations (e.g., tax and accounting).
• Legitimate interests (e.g., improving services).

4. Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who assist with payment processing, analytics, or hosting.
• Law Enforcement: To comply with legal obligations or protect against fraud.
• Global Operations: When serving customers in other jurisdictions.

We will never sell your personal data to third parties.

5. International Data Transfers

As we serve a global audience, your data may be transferred to and processed in countries outside Nigeria. We ensure that such transfers are conducted in compliance with applicable data protection laws.

6. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal obligations.

Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Restrict or object to data processing.
• Data portability (where applicable).

To exercise your rights, contact us at: elzionglobalnetworktv@gmail.com.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings or by using our cookie consent tool. For more details, refer to our Cookie Policy.

9. Data Security

We implement industry-standard measures to protect your data, including encryption, firewalls, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: